Klariqo vs Intercom:
Which AI Solution Is Right For You?

Klariqo adds AI voice calls to your business. Intercom is chat-only. See the full comparison below.

Quick Comparison

Feature Klariqo Intercom
AI Voice Phone Calls Yes No
AI Chat Widget Yes Yes
24/7 Availability Yes Yes (chat only)
Setup Time 3 minutes 2-3 days (onboarding required)
Starting Price $99/month (flat rate) $74/seat/month (scales with team)
Free Trial 30 minutes free (no card) 14 days (card required)
Best For Small businesses needing phone + chat Large teams (50+ agents) needing advanced workflows

Key Differences

Klariqo is Better For:

  • Businesses that get phone calls - Restaurants, medical practices, real estate, home services, etc.
  • Budget-conscious small businesses - Flat $99-179/month vs scaling per-seat costs
  • Quick setup needed - 3 minutes vs days of onboarding
  • Voice-first customer service - AI answers phone calls naturally
  • Teams of 1-10 people - No per-seat pricing means it's affordable even for solo owners

Intercom is Better For:

  • Large support teams - 50+ agents with complex workflows
  • Chat-only businesses - No phone calls, all support via messaging
  • Complex integrations - Need 100+ integrations and custom workflows
  • Email-heavy support - Ticketing system and email campaigns built-in
  • Enterprise requirements - Advanced analytics, custom reporting, dedicated success manager

Pricing Breakdown

Real costs for a small business with 3 team members

VOICE AI

Klariqo

$99/mo

Starting with website voice AI

  • Voice AI (not chatbot)
  • AI learns your business
  • 24/7 natural conversations
  • No per-seat fees
Website Voice AI: $99/mo (500 mins, $0.15/min after)
Phone Voice AI: $129/mo (500 mins, $0.15/min after)
Phone + Website: $179/mo (1000 mins, $0.12/min after)
Try Free
PER SEAT

Intercom

$74/seat/mo

Essential plan (chat only)

  • Chat widget for website
  • Team inbox
  • Basic automation
  • No phone AI
Advanced AI add-on: +$29/seat/month
3-person team cost: $222-309/month
Pricing information from Intercom's website (January 2025)

Cost Comparison for 3-person team:

Klariqo Combined Plan: $179/month vs Intercom: $222-309/month

Klariqo saves you $43-130/month ($516-1,560/year) + you get AI phone answering

Feature-by-Feature Comparison

Feature Klariqo Intercom
AI Phone Answering Yes No
AI Chat Widget Yes Yes
Custom Knowledge Base Yes Yes
Lead Capture Yes Yes
Appointment Booking Yes Limited
Multi-language Support Yes (50+ languages) Yes (45+ languages)
Email Integration No Yes
Team Inbox Coming soon Yes
Advanced Analytics Basic Advanced
Mobile App Web only iOS & Android
CRM Integrations 10+ integrations 100+ integrations
Setup Time 3 minutes 2-3 days
Contract Length Month-to-month Annual (or pay 25% more monthly)

What Customers Say

Maria L.
Dental Practice Owner

"We switched from Intercom to Klariqo because patients call us, they don't just chat. Klariqo answers after-hours emergency calls and books appointments automatically. Saved us $150/month and reduced no-shows by 30%."

★★★★★
Sarah K.
SaaS Support Lead

"Intercom works great for our team of 20 support agents. The advanced workflows and integrations are powerful. But it's expensive—we pay $1,800/month. Wish they had phone AI like Klariqo for our sales line."

★★★★☆

Frequently Asked Questions

Can I migrate from Intercom to Klariqo?
Yes! Migration is simple. Export your knowledge base from Intercom, upload it to Klariqo (takes 5 minutes), and you're done. We can help with the transition if needed. Most customers migrate in under 30 minutes.
Does Klariqo have the same integrations as Intercom?
Not yet. Intercom has 100+ integrations built over 12 years. Klariqo has 10+ key integrations (Google Calendar, Zapier, Slack, etc.) and we're adding more monthly. If you need a specific integration, let us know—we prioritize based on customer requests.
Why is Klariqo cheaper than Intercom?
Intercom charges per-seat because their platform is built for large support teams with complex workflows. Klariqo is built for small businesses (1-10 people) who need AI to answer phones and chats—no per-seat pricing needed. We're focused on simplicity, not enterprise features.
Can I use both Klariqo and Intercom together?
Yes! Some businesses use Intercom for their support team's internal workflows and Klariqo for AI phone answering. They complement each other. Klariqo handles incoming calls 24/7, Intercom manages the team inbox.
Which should I choose for a small business?
If your business gets phone calls (restaurant, dental, real estate, etc.), choose Klariqo—Intercom can't answer calls. If you're 100% online and only need chat, consider Intercom if you have a large team (10+ people) or Klariqo if you're small (1-5 people) and want to save $100-200/month.

Try Klariqo Free

30 free minutes. No credit card required. Set up in 3 minutes.

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