70% of Your Visitors Leave Because They Can't Get Answers About Safety

Your supplement buyers have questions your chatbot can't answer: "Is this safe with my medication?" "What dosage for my condition?" Chat gives a generic disclaimer, they leave. Voice AI answers empathetically with proper guidance, converts 2-3x better, and actually serves your 50+ customers who refuse to type.

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Why Supplement Stores Lose Customers at Checkout

Your Chatbot Says "Consult Your Doctor"—Then They Leave

Visitor asks: "Can I take this with my blood pressure meds?" Your chatbot: "We can't provide medical advice. Consult your doctor." Result? They abandon and buy from Amazon, where they can call someone. Voice AI provides nuanced guidance ("Many customers with hypertension use this, but check with your doctor about Vitamin K interactions") with disclaimers that actually help instead of shutting down the conversation.

Health Purchases Are Emotional—Chat Feels Cold

Someone typing "I have diabetes, is this safe?" or "I'm pregnant, can I use this?" needs empathy, not canned responses. Typing out medical history feels invasive. Voice conversations feel human—AI asks follow-ups naturally, shows understanding, builds trust. That's why voice converts at 12-18% vs chat's 4-6% for health products.

Your Best Customers (50+) Won't Use Chat

40% of supplement buyers are over 50. They want to talk, not type. When they see a chatbot, they either call (if you have a number) or leave to find a competitor with phone support. You're losing your highest-value demographic because you can't afford 24/7 phone coverage. Voice AI solves this—accessible, patient, available anytime.

How It Works for Health E-commerce

1

3-Minute Setup

Connect your Shopify/WooCommerce health store. AI learns your products, ingredients, contraindications. Upload your product knowledge base and FAQs.

2

AI Handles Health Questions 24/7

Answers questions about medication interactions, dosage, side effects, contraindications. Provides proper disclaimers. Routes complex cases to licensed staff when needed.

3

Convert 2-3x More Customers

Voice builds trust for personal health questions. Customers feel heard and understood. They buy with confidence instead of abandoning to "ask their doctor."

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See how many more customers you'd convert by answering health questions with voice

Health E-commerce Features

Medication Interaction Guidance

Answers questions about supplement-drug interactions, dosage recommendations, and contraindications. Routes complex cases to pharmacists or licensed staff when needed.

Symptom & Condition Triage

Recommends products based on symptoms or health conditions. "I have trouble sleeping" → suggests magnesium/melatonin. Includes proper medical disclaimers.

Product Recommendations

AI recommends products based on customer symptoms and health goals. Answers questions about ingredients, dosage, and usage. Helps customers find the right supplements.

Lead Capture & Storage

Captures customer information and questions in your Klariqo dashboard. All conversations, leads, and appointments stored internally for easy follow-up.

24/7 Availability

AI answers health questions anytime, day or night. Customers get instant responses when they need them most, without waiting for business hours.

Licensed Professional Escalation

AI handles routine questions, but transfers to pharmacists or doctors for medical advice. Seamless handoff with full conversation context.

Pricing for Health E-commerce

Simple, predictable pricing. No per-order charges.

Chat Only

AI chat widget for your website

$99/mo
  • Unlimited conversations
  • Lead qualification
  • Demo booking
  • CRM integration
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MOST POPULAR

Phone + Chat

AI handles calls and website chat

$179/mo
  • Everything in Chat
  • 1,000 minutes (~300 calls)
  • AI phone answering 24/7
  • Only $0.15/min after that
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30 free minutes to test. No credit card required. Cancel anytime.

FAQs for Health E-commerce

Can the AI provide medical advice or diagnose conditions?
No. Klariqo provides product information and general wellness guidance with proper disclaimers (e.g., "This is not medical advice—consult your doctor"). For medical questions requiring licensed advice, AI seamlessly transfers to your pharmacist or healthcare staff with full conversation context.
How does it handle medication interaction questions?
AI can reference drug-supplement interaction databases to provide general guidance ("Vitamin K may interfere with blood thinners—consult your doctor"). For complex cases, it escalates to licensed pharmacists. You maintain full control over which questions require human review.
How does it handle customer information?
Klariqo captures customer questions, contact information, and conversation history in your internal dashboard. You can review all leads, appointments, and interactions in one place for easy follow-up.
Can I customize the voice to match my wellness brand?
Absolutely. Choose from empathetic, professional voices suited for health conversations. Customize the tone (clinical vs holistic), script responses for your brand's philosophy, and train the AI on your product knowledge base and FAQs.
Is customer data secure?
Yes. All customer data is encrypted and stored securely. We never train our models on your data. Your customer information and purchase history stay completely private.

Answer Health Questions Instantly, Convert 2-3x More Customers

30 free minutes. No credit card. Set up in 3 minutes.

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