Privacy Policy
Last updated: December 2024
At Klariqo, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our voice AI services.
Information We Collect
Personal Information
We may collect personally identifiable information that you provide to us, including:
- Name and contact information
- Business information
- Account credentials
- Communication preferences
Voice Data
As a voice AI service, we process audio recordings and transcriptions:
- Voice recordings for service delivery
- Transcriptions of voice interactions
- Call metadata and analytics
- Service performance data
Technical Data
We automatically collect certain technical information:
- IP addresses and device information
- Browser type and version
- Usage patterns and preferences
- Log files and error reports
How We Use Your Information
We use your information to:
- Provide and maintain our voice AI services
- Process voice calls and generate responses
- Improve our AI models and service quality
- Send service updates and support communications
- Comply with legal obligations
- Protect against fraud and abuse
Data Security
We implement industry-standard security measures to protect your data:
- End-to-end encryption for voice data
- Secure data storage and transmission
- Regular security audits and monitoring
- Access controls and authentication
- Data retention policies
Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Opt-out of certain data processing
- Data portability
- File complaints with supervisory authorities
Contact Us
If you have questions about this Privacy Policy or our data practices, contact us:
- Email: privacy@klariqo.com
- Address: Klariqo Privacy Team, [Company Address]