Refunds & Cancellation

We want you to be completely satisfied with Klariqo. Our refund and cancellation policies are designed to be fair, transparent, and protect both our customers and our business.

30-Day Money-Back Guarantee

We offer a 30-day money-back guarantee for new subscribers who are not satisfied with our service.

Full refund available within 30 days of first subscription
No questions asked for usage under 100 calls
Pro-rated refund for annual subscriptions
Refunds processed within 5-10 business days

Refund Eligibility

Eligible for Refund

Service not meeting expectations
Technical issues preventing usage
Billing errors or duplicate charges
Service downtime exceeding SLA

Not Eligible

Usage exceeding fair use limits
Violation of terms of service
Requests after 30-day period
Add-on services and integrations

Billing Adjustments

Billing Errors

Incorrect charges or technical failures result in automatic credits

Service Issues

Credits issued for calls affected by platform downtime

Dispute Resolution

Fair review process for questioned charges

Please Contact Us First

Before initiating a chargeback with your bank, please contact our billing team. We can often resolve issues faster and avoid unnecessary fees for both parties.

Chargebacks can take 60-90 days to resolve and may result in service suspension during the dispute period.

How to Request a Refund

Contact Us

Email hello@klariqo.com with your account details and reason for the refund request.

Account email address
Billing period in question
Reason for refund request

Review Process

Our billing team will review your request within 2-3 business days.

Account usage verification
Policy eligibility check
Refund amount calculation

Billing Support

Have questions about billing, refunds, or cancellations? Our billing team is here to help:

Email: hello@klariqo.com

Refunds & Cancellation.