Klariqo / Pricing

Every call becomes a signed record. That part is free.

Free for your first 10,000 calls a month, on the dialer you already run. QA scoring from 2 cents a minute when you want the floor watched too.

The signed recordFree

Every recorded call comes back signed, witnessed on JLINC and carrying an independent RFC 3161 trusted timestamp from DigiCert. We hold it for ten years and you can check it yourself without us. Free for your first 10,000 recorded calls a month, then a cent a minute past that.

QA scoring$0.02 / min

Quality and compliance scoring on every recorded call, against the scorecard you write.

QA with PII redaction$0.03 / min

Card numbers, social security numbers and health details detected and removed from the transcript and the audio.

Voice AI, everything in$0.15 / min

Our agents place and take calls inside your dialer, with scoring, redaction and the record all included.

Only a connected call produces a recording, so a floor making 50,000 attempts that connect 10,000 times uses 10,000 of its free records, not 50,000. The moment you pay us for anything, your records stop being counted.

205001,0001,5002,000
Recorded calls a month 4,400
Your rate Free
Estimated monthly spend $0
Get Started for Free

No credit card required.

Assumes an average 3.5 minute recorded call over 22 working days. Paid layers are billed per minute of recorded audio, rounded up to the nearest 30 seconds, and every recorded minute counts: real conversations, short calls, drops and voicemails alike. Analysis is prepaid, so you top up a balance from $50 and spend it down. No seats, no contract, no minimum term.

Questions

Pricing, straight answers.

How does billing work?
The signed record is free for your first 10,000 recorded calls each month. No card, no expiry. Analysis is prepaid: you top up a balance, from $50, and we draw it down per minute of recorded audio as your calls come in. QA scoring is $0.02 a minute, QA with PII redaction is $0.03, and voice AI is $0.15 all in. There are no seat licences, no setup fee, and no minimum term. The moment you pay us for anything, your records stop being counted.
What counts as a billable call?
If a call produced a recording, it produced a Klariqo Call Record, and that record is free. Minutes only become billable once you switch on QA, PII redaction or voice AI, and then every recorded minute counts: real conversations, short calls, drops and voicemails alike, rounded up to the nearest 30 seconds. Dial attempts that never connect produce no recording, so they cost nothing and use none of your allowance. A floor making 50,000 attempts that connect 10,000 times uses 10,000 free records, not 50,000.
Do I pay per seat?
No. You can have 500 agents logged into your dialer and you pay for the minutes they record, nothing else. If your volume drops next month, your bill drops with it. There are no seats to add, remove, or manage.
What do I get for free?
A Klariqo Call Record on every recorded call: the transcript and a SHA-512 hash of the audio sealed into a signed file, witnessed on JLINC and carrying an independent RFC 3161 trusted timestamp from DigiCert, so the record can be shown to be unaltered and cannot be backdated. We hold it for ten years and you can check it yourself, with standard tools, without us. It is free because producing it costs us almost nothing: the signature is maths and the timestamp comes from a public authority. QA scoring, PII redaction and voice AI are the paid layers on top.
Do I have to change my dialer?
No. Klariqo runs on the dialer you already have. VICIdial connects in about 10 minutes. Nothing about how your agents work changes.
Can I still check my records if I leave?
Yes. Records are packaged in the open vCon format and independently timestamped, so you can download your files and confirm them with standard cryptographic tools. You do not need an active Klariqo account, or us, to confirm a record is genuine and unaltered.